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RETURNS POLICY

 

We hope you are completely satisfied with your purchase, but if not, please contact us.

Exchanges and or refunds must be returned within 14 days of purchase, in an unused condition, with original tags and packaging in place. Customers must pay for return shipping. Refund will be issued excluding the original shipping costs.

Certain items such as earrings cannot be returned.

If your order was incorrect, damaged or faulty, please email us immediately at info@travelandtide.com.au

Please include photos for our reference. On receipt of this, we will aim to resolve the issue as soon as possible.