At Travel + Tide, we offer a 100% Happiness Guarantee, which means if you are not completely satisfied with your purchase, we offer a full refund on your purchase.

Exchanges and or refunds must be returned within 14 days of purchase, in an unused condition, with original tags and packaging in place. Customers must pay for return shipping. 

If your order was incorrect, damaged or faulty, please email us immediately at

Please include photos for our reference. On receipt of this, we will aim to resolve the issue as soon as possible.

We want you to be happy!